Privacy Policy

Information We Collect

At InsightWave, we believe transparency is the foundation of trust. When you engage with our meditation platform, we collect various types of information to provide you with personalized guidance and support on your mindfulness journey. This collection happens through different channels and serves specific purposes that directly benefit your experience.

We also collect information automatically through cookies and similar technologies. This helps us understand how you interact with our platform and enables us to improve your experience continuously. The data we gather allows us to recommend suitable meditation practices and track your progress over time.

How We Use Your Information

Your information serves multiple purposes, all designed to enhance your meditation practice and personal growth. We use this data thoughtfully and responsibly, ensuring every application directly benefits your experience with InsightWave.

Service Delivery: We use your personal information to provide meditation sessions, track your progress, and customize content recommendations. This includes analyzing your meditation patterns to suggest appropriate techniques and durations that align with your current skill level and goals.

Communication: Your contact information enables us to send important updates about your account, new meditation content, and helpful tips for maintaining your practice. We may also reach out regarding technical issues or to gather feedback about your experience.

Platform Improvement: Usage data helps us understand which features are most valuable and where we can make improvements. This anonymous analysis guides our development priorities and ensures we're building tools that truly support your mindfulness journey.

Your Privacy Rights

We respect your control over personal information and provide comprehensive options for managing your data. These rights are designed to give you meaningful control over how your information is used and stored.

Data Security Measures

Our team receives regular security training, and we maintain strict access controls to ensure only authorized personnel can access your information. We also conduct regular vulnerability assessments and maintain an incident response plan to address any potential security issues quickly and effectively.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Third-Party Sharing

We share your information only when necessary to provide our services or when required by law. We never sell personal information to third parties for marketing purposes. Any sharing is done with strict contractual protections to ensure your data remains secure.

Service Providers: We work with trusted partners for payment processing, email delivery, and analytics. These providers access only the minimum data necessary to perform their functions and are bound by strict confidentiality agreements.

Legal Requirements: We may disclose information when required by law, court order, or government request. We'll notify you of such requests unless legally prohibited from doing so.

International Data Transfers

While InsightWave operates primarily within India, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws and regulations.

These transfers are made only to countries with adequate data protection laws or under specific legal frameworks that provide equivalent protection. We maintain records of all international transfers and ensure our partners meet the same privacy standards we uphold.

Children's Privacy

InsightWave is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will delete it immediately upon notification. Parents or guardians who believe their child has provided personal information should contact us immediately.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.